Privacy Policy

1. Who We Are and Terms

1.1 Our website address is https://hootinstitute.co.za.
1.2 “The Establishment” refers to the office and staff members of HOOT Institute.
1.3 “User” or “Users” refers to any person making use of HOOT Institute’s website.
1.4 “Guardian” refers to the parent or guardian of the “User”.

2. Privacy Policy Scope

2.1 The Establishment takes the privacy of Users on HOOT Institute’s website very seriously.
2.2 This policy refers to how The Establishment stores, uses and collects personal information from Users of HOOT Institute’s Website.
2.3 Personal information is information about the User that is personally identifiable like the user’s name, surname, email address or postal address and that which is not publicly available.
2.4 This policy does not apply to companies that are not owned or controlled by HOOT Institute or with whom HOOT Institute is affiliated or contracted, as well as to people that The Establishment does not employ or manage.

3. How We Use the Information We Collect

3.1 The Establishment collects the personal information supplied by the User when the User makes requests to be contacted or to be provided with more information on the services of HOOT Institute. The Establishment might combine information about a specific User or Guardian with information it obtains from business partners or other companies.
3.2 Once Users have made contact on HOOT Institute’s Website, the User will no longer be anonymous to The Establishment.
3.3 The Establishment uses the personal information collected from HOOT Institute’s Website to meet the User’s requests for services or products.
3.4 The Establishment will take the necessary steps to not allow the use of personal information for any other reasons. However; HOOT Institute cannot guarantee that personal information will not be used for other purposes from time to time. Such purposes would be in line with anything related to The Establishment, Parent, Guardian or the services that we offer.

4. Children’s Safety Policy

4.1 The Establishment takes the privacy of children online very seriously. Children under 13 years of age should have the consent of their Parent or Guardian before providing any personal information to The Establishment. The Establishment will not require or request children under this age to provide any personal information that is reasonably necessary to participate in an activity on HOOT Institute’s Website.
4.2 If The Establishment determines that a User is under 13 years of age, The Establishment will not use or maintain his or her personal information without the Parent or Guardian’s consent.

5. Who We Share Your Data With

The Establishment does not share, rent or sell any of the Parent, User or Guardian’s personal information with other people or companies, except to provide the products or services that the Users, Parents or Guardians have requested.

6. What Rights You Have Over Your Information

The User may edit their information, including marketing preferences, at any time, provided this information remains accurate in accordance with HOOT Institute’s Terms and Conditions. The User can also request that we erase any personal data that we hold about them. This does not include any data we are obligated to keep for administrative, legal or security reasons.

7. Confidentiality and Security

The Establishment has put security safeguards in place that comply with best practices to protect the personal information of the User, Parents and Guardians.

8. Changes to the Privacy Policy

HOOT Institute may update this policy from time to time. It is the responsibility of the User to keep up to date with any changes to this policy.

9. Additional Questions or Requests

If a User has any questions, suggestions, feedback or comments, Users are requested to complete the contact form on HOOT Institute’s Website. Any form submissions sent to The Establishment will not be accessible to the general public.